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Refund Policy

A legal disclaimer

This Refund Policy outlines the terms and conditions under which Nexterra Pvt Ltd handles returns, exchanges, and refunds for apparel purchased through our store. By placing an order with us, you agree to comply with the guidelines set forth below.

Refund Policy - the basics

At Nexterra Pvt Ltd, we want you to love what you wear. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process. Items must be unworn, unwashed, in their original condition, and accompanied by all original tags to be eligible for a return

What to include in the Refund Policy

Return requests must be initiated within a specified timeframe following delivery. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment, excluding any original shipping costs. 

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